The Quality Life

Finally!
After nearly six months of unemployment, and over eight months of searching, I have landed a new job. This position will require a bit of commuting, and a lot of customer schmoozing, but I expect it to be challening. My customers are in the garment industry, and I will be spending time in the safety side of life, as well.

Future posts on this blog will focus on the business of customer satisfaction — how to track it, how to manage it, how to improve it — and on supplier management.

And oh, yeah, anything else I think about.